Toilet & Faucet Replacement in Peoria, AZ
If a toilet in your Peoria home needs two flushes to clear the bowl, if the wash around the rim has gone weak and lopsided, or if you have been told the answer is a new toilet and want to test that first, you're on the right page. A toilet that flushes poorly is usually a toilet whose rim is blocked, and the difference between a blocked rim and a worn-out toilet decides whether the City's rebate is even relevant to you.
Pavel Farcas (Paul) works these calls himself, and he will show a household how to look under its own rim before anybody prices a fixture for it. American Discount Plumbing is his family's company, run on Christian values.
AZ ROC #150707
Licensed, Bonded & Insured
WaterSense Toilets Supplied
Standard & Comfort-Height Toilets
Kitchen, Bath & Laundry Fixtures
Christian, Family Business
When We Work
Mondays through Saturdays, starting at 7 a.m. and ending at 7 p.m.Settle Up Your Way
Zelle, cash, or check are accepted; cards are not.Discount Groups
15% off for veterans and for customers 55 or older; 10% off for first responders, military members, and seniors.Calls of $300 or Less
Service calls that come in at $300 or under are discounted 10%.Quick Callbacks
Miss us, and a ring back follows, usually within 10 to 15 minutes.Toilet Repairs, Same Day
A toilet repair can often be finished the day you call.AZ ROC #150707
Licensed, Bonded & Insured
WaterSense Toilets Supplied
Standard & Comfort-Height Toilets
Kitchen, Bath & Laundry Fixtures
Christian, Family Business
When We Work
Mondays through Saturdays, starting at 7 a.m. and ending at 7 p.m.Settle Up Your Way
Zelle, cash, or check are accepted; cards are not.Discount Groups
15% off for veterans and for customers 55 or older; 10% off for first responders, military members, and seniors.Calls of $300 or Less
Service calls that come in at $300 or under are discounted 10%.Quick Callbacks
Miss us, and a ring back follows, usually within 10 to 15 minutes.Toilet Repairs, Same Day
A toilet repair can often be finished the day you call.What Peoria Homeowners Call Us About
“Our toilet takes two flushes and still leaves the bowl half clear.”
An old tank design, or a worn flush part.
A partly open flapper or a fill valve set too low can weaken every flush, and those are repairs. An older toilet that has flushed poorly from the start is a different case, and a current model that clears the bowl at 1.28 gallons can be the better answer.
“Our old toilet still works. Is it worth replacing for the rebate?”
The City's own figures decide this one, and they put the break at 1994.
The City notes that toilets installed before 1994 typically used 3.5 to 7.0 gallons per flush, compared to 1.28 gallons for the WaterSense models its rebate covers. A pre-1994 toilet is the swap the rebate was written for; a working newer toilet is a closer call, and the choice is yours.
“I bought a WaterSense toilet at the store. Can you put it in?”
Yes, and keep that receipt.
Fixtures we supply come with a warranty; on a fixture you supply, our installation is warranted, and the fixture itself is not. Hold on to the store receipt because it proves the toilet's price for the rebate.
“The new toilet is in, but the store receipt only shows one total.”
Get an itemized copy before you apply.
The City wants itemized receipts that show the total paid, the subtotal before tax, the purchase date, and the business, and it may request additional proof of payment. Ask the store or contractor for an itemized copy before you apply, and keep it with the photos.
“There's water around the base of the toilet after it flushes.”
Check the tank first, then the seal at the floor.
A sweating tank, a loose supply nut or a failed tank-to-bowl gasket can all leave water on the floor. If it seeps from under the bowl, the floor seal has given out, so the toilet is lifted, the flange checked, and the toilet reset on a new seal.
Toilets and Faucets in Peoria Homes
When a Peoria toilet replacement is headed for the rebate, we choose a model from the EPA's WaterSense list at 1.28 gallons per flush or less. Faucet work includes touchless and smart models, and worn supply lines are replaced as needed.
A same-spot swap stays simple
Peoria's code lets a toilet, valve, or fixture be replaced without a permit when the new one meets the code's water-conservation requirements and the 2010 Accessibility Standards. The same line adds that “a permit shall be required for the relocation of any valves, pipes, or fixtures.” Replacements in the existing location are the work we do.
That sentence also answers the question that comes up in most remodels: whether the toilet can be moved to the other wall. Moving it means moving the drain it sits on, and drain relocation falls outside what we take on, quite apart from what the City's code then asks of the job. A toilet replaced where it stands, and new faucets through the rest of the room, is the version of that remodel we can do, and it is the version the rebate paperwork was written around.
What Happens Between the Call and the Invoice
Photograph the rim first, then call
Take the two rim shots described above, then ring (602) 883-2787 and say whether the holes looked clear or furred and whether a rebate is in play.
Confirm the water provider
The name on your bill decides whether the City's rebate applies, so we check it before a toilet is ordered.
Whatever goes in, the invoice is written to be read by somebody else
A cleared rim and a new flush valve, or a whole toilet: either way the invoice separates parts, labor and, when we supply the toilet, its pre-tax price on a line of its own, because the City's form reads those lines one at a time.
Serving Peoria From Our Phoenix Base
American Discount Plumbing is based in Phoenix and serves all of Peoria.
Claiming Peoria's $100 Toilet Rebate Without a Snag
Peoria's water utility pays residential customers up to $100 for each WaterSense high-efficiency toilet they install, up to three per household. Eligible toilets use 1.28 gallons or less per flush. The rebate has conditions that a plumber can help you meet or accidentally break. Questions about it go to the City's Sustainability and Water Conservation office, which runs the program.
Look under the rim with your phone before you shop
A toilet that needs two flushes is usually blocked, and a blockage is very different from wear. Water leaves the tank through a ring of small holes under the lip of the bowl, and those holes carry everything the water leaves behind. When they scale up, the wash goes weak on one side, the bowl clears slowly and the flush sounds thin, and the china itself is in perfect health throughout.
You can see it yourself in two minutes. Hold your phone face up under the rim, switch its flashlight on, and take a picture looking up into the underside of the lip. On a healthy bowl you will see a row of clear, evenly spaced holes. On a blocked one you will see holes narrowed to pinpricks or crusted shut, usually worst at the back. A second photograph after a flush, while the rim is still wet, shows which holes are actually passing water and which are dead.
Send us that photograph. If the holes are furred, the toilet wants a cleaning and a part, and the rebate is beside the point. If the holes are clear and the flush is still poor, the bowl's own design or a cracked trapway is the answer, and a replacement starts to make sense, at which point the City's rebate rules below are worth reading carefully.
Only City water customers qualify
The rebate is for City of Peoria water utility customers. Sewer-only, private water and combined-meter community water customers are ineligible, and the City's water report names three other suppliers serving parts of Peoria: Sunrise, Rose Valley and EPCOR. A Peoria address alone does not settle it.
Labor is not part of the rebate
The City says “Taxes and installation costs do not qualify for a rebate.” It accepts a contractor invoice if it includes the total paid, the WaterSense toilet's subtotal cost before tax, the purchase date, and the business. Additional proof of payment may also be requested.
Photos the City asks for
The application asks for pictures of the installed toilet, the text underneath the tank, and anything that shows the brand, model, and gallons per flush. The rating is easiest to photograph before the tank is set on the bowl, so we pause for that shot when a rebate is planned.
Checking that the toilet qualifies
The City points applicants to the EPA's WaterSense product list for eligible models. If you are shopping on your own, look the model up on that list before you buy.
Three toilets, one household
The rebate stops at three toilets per household. In a home with more bathrooms than that, the three with the highest flush volumes save the most water when they are the ones replaced, and any others can be replaced on the same visit without the rebate.
What can change
The City limits the number of rebates each fiscal year, handles them on a first-come, first-served basis from the date and time an application arrives, and reserves the right to change or suspend the program. Its Water Rebate Programs page lists the current terms, so check them before you buy.
Peoria Toilet Rebate Questions
Still have a question? Call Pavel (Paul) directly and get a straight answer, no phone tree.
The City tells applicants to allow one to two billing cycles for the credit to appear on the water account. It arrives as a credit, not a check.
The City's steps allow you to either install the toilet or have a contractor do it. Installation costs are excluded either way.
The City takes an online application form, or you can print the form and mail it, along with the itemized receipt or invoice and the photos.
The City's terms tie the purchase and installation to a one-year window around the application, so check the current wording and apply with your receipt as soon as you can.
Yes. The City subtracts applied discounts from the subtotal before figuring the rebate.
No. The City caps each rebate at the amount you paid for the toilet.
Faucets are not on the list. Peoria's residential rebates cover high-efficiency toilets plus landscape and irrigation programs.
Pavel (Paul)'s Checklist for a Peoria Rebate Toilet
Every Service in Peoria
Our other Peoria pages, and the main fixture pages:
Toilet or Faucet Problem in Peoria? Call American Discount Plumbing
The City's rebates are limited each fiscal year and go in the order applications arrive, so if a new toilet is already on your list, getting it priced now lets you buy, install, and apply sooner.
If the rim holes come back clear and the bowl still takes two flushes, the toilet has earned its replacement, and that is the point at which a rebate is worth the paperwork.
Fixture Work, Rated on Google
Before you book, see how Google reviewers describe the toilet and faucet jobs we've done for them.
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