
Toilet & Faucet Replacement in Scottsdale, AZ
Most Scottsdale toilet calls arrive with the replacement already half decided: the tank refills itself between flushes, the bill looks wrong, and a new toilet feels like the answer. The City's own water office spent thirty years testing that assumption with money, and published what it found when it stopped.
Pavel Farcas (Paul) takes these calls himself, and the first thing he asks a Scottsdale household to do is measure how much water its toilet actually uses, with a pitcher out of the kitchen, because that number is what the City's finding turns on.
AZ ROC #150707
Licensed, Bonded & Insured
Faucet Cartridges Replaced
Sensor & Smart Faucet Installs
Kitchen, Bath & Laundry
Family-Owned & Christian
Travel Fee Rule
A $75 travel charge applies only beyond a 50-mile radius.Return Calls
Miss us, and a return call usually follows within 10 to 15 minutes.Hours
7 a.m. start, 7 p.m. finish, Monday to Saturday.Settling Up
We accept cash, checks, and Zelle.Veterans, 55+, Seniors
Veterans and customers 55 and up: 15% off. Seniors, first responders, military: 10%.Same-Day Toilet Repair
Same-day toilet repair is available.AZ ROC #150707
Licensed, Bonded & Insured
Faucet Cartridges Replaced
Sensor & Smart Faucet Installs
Kitchen, Bath & Laundry
Family-Owned & Christian
Travel Fee Rule
A $75 travel charge applies only beyond a 50-mile radius.Return Calls
Miss us, and a return call usually follows within 10 to 15 minutes.Hours
7 a.m. start, 7 p.m. finish, Monday to Saturday.Settling Up
We accept cash, checks, and Zelle.Veterans, 55+, Seniors
Veterans and customers 55 and up: 15% off. Seniors, first responders, military: 10%.Same-Day Toilet Repair
Same-day toilet repair is available.Repair or Replace: Toilet and Faucet Work in Scottsdale
Toilets and faucets throughout a Scottsdale home are repaired or replaced, from the powder room to the laundry.
Toilet repairs
Replacements
Faucet repairs
Cartridge and valve repairs on dripping or stiff handles, and aerator cleaning or replacement on a spout that has slowed down. A cartridge from the faucet's maker is the standard fix for a stiffened handle.
Your fixture or ours
Fixtures we supply come with a warranty; on a fixture you supply, our installation is warranted, and the fixture itself is not.
What it costs to find out
Pricing over the phone is free. A trip that ends with you choosing not to proceed costs $75, and that charge is waived once we do the job.
What stays out of scope
Moving a toilet to a new spot and farmhouse sinks are outside our scope; a drop-in sink usually goes in with the countertop, set by the stone installer.
Scottsdale Fixture Calls, Starting With the Part That Failed
“The toilet hisses and refills on its own every few minutes.”
A flapper or fill valve, and a repair on almost any toilet.
Water is leaking from the tank into the bowl, so the tank keeps topping itself up. The City's water office lists a leaky toilet as one of the usual reasons for a bill that jumps. A fresh flapper or fill valve stops it, and the toilet stays. Scottsdale Water's WaterSmart portal can also send leak notifications to customers whose meters report hourly data, which is one way a running toilet gets noticed before the bill arrives.
“Would a new toilet actually bring our water bill down?”
If the toilet you have is already stamped 1.6 or 1.28, the City's own review indicates there is very little left to save.
That is the pattern the City found across thirty years of rebates. In its words, most toilet replacements occur "at homes with existing high-efficiency toilets rather than replacing older, less efficient models." Toilets from earlier decades can take up to 6 gallons a flush, by the EPA's count, and those are the ones where a swap moves the bill. Where the stamp already reads 1.6 or 1.28, a climbing bill points to something still running, most often a tank topping itself up or irrigation.
“The bathroom faucet has slowed to a trickle.”
Look at the aerator before the valve.
The screen at the tip of the spout collects grit and scale until the stream thins out. Cleaning or replacing the aerator restores it in minutes. If you're replacing the faucet anyway, expect a softer stream than an old one gave: private bathroom faucets in Scottsdale are limited to 1.5 gallons per minute.
Why Scottsdale Stopped Paying Homeowners to Replace Toilets
Scottsdale Water paid single-family toilet rebates from 1992 to 2023. When it reviewed what 30 years of them had bought, it found that most toilet replacements were occurring in homes that already had high-efficiency toilets, that the water savings were no longer statistically significant, and it ended the rebate. That is a city telling its own customers, in writing, that a toilet swap was no longer worth paying for.
What that finding does to a quote here
It puts the stamp before the catalog. A toilet marked 1.6 or 1.28 gallons that flushes cleanly and holds water in a sound bowl is a toilet with a failed part in it, and the part is what gets priced. The reasons left to replace one are physical, and they are easy to see: a cracked tank or bowl, a china pattern whose parts are no longer made, a bowl height that has become hard to get up from, or a toilet that keeps clogging on a drain line that is fine everywhere else. Toilets from earlier decades can take up to 6 gallons a flush, by the EPA's count, and those are the ones where a new fixture changes what the meter records.
Measure your own flush with a kitchen pitcher
This takes about ten minutes, and it is the only way to know what your toilet uses without trusting a stamp that may have worn away or been painted over. Close the stop valve behind the toilet to prevent water from coming in. Note where the water sits in the tank; it is easy to see because the china above that line is dry and pale. Hold the handle down until the tank empties. Then refill it from a two-quart measuring pitcher, counting as you go, until the water is back at the line it started from.
Four pitchers is two gallons. Three and a bit is 1.6. Two and a half is 1.28. A house whose toilets come in at three or four pitchers is a house where a replacement will show on the meter, and a house that reads two and a half is the house the City was describing when it closed the rebate. Open the stop again, flush once, and tell us the count when you call. It beats a stamp, because it is what your toilet does today and a stamp is what it was sold as in 1994.
What a repair on a sound toilet actually replaces
Inside the tank there are four things that fail, and all four are replaceable: the flapper or seal that lets water down into the bowl, the seat it lands on, the fill valve that shuts the refill off, and the small supply line feeding the tank. Under the bowl there is a wax ring and two closet bolts. A toilet that hisses, ghost-flushes or seeps at the base is reporting one of those, and none of them require the china to leave the house.
Where a rebate still exists
Rebates of up to $75 per WaterSense toilet remain open through April 30, 2027, for multifamily, HOA common-area and commercial properties, applied for by a property manager or a board member, and the terms change by program year, so check with Scottsdale Water first.
The number a replacement is built to
Where a fixture is replaced, Scottsdale's own plumbing code amendments (Ordinance 4550, in effect since January 1, 2023) set the flush volume and the faucet flow it must meet, and a 1.6-gallon toilet remains allowed where it ties into existing drain piping. That last point matters in the older parts of the city, because it means an original drain line does not force the choice.
Pavel (Paul)'s Approach to a Scottsdale Fixture Call
Rebates, Stamps and Permits: Toilet and Faucet FAQs
Still have a question? Call Pavel (Paul) directly and get a straight answer, no phone tree.
It can be. A comfort-height model puts the seat closer to chair height, and when getting up from a low toilet has become hard, that is a physical reason to replace.
It is common in a house where one toilet has been changed, and the other has not, and it is exactly the split worth knowing about. The heavier one is where a replacement earns something; the lighter one is where a part is the sensible spend.
The City's home-improvement guide lists repairing or replacing plumbing fixtures in the same location as Minimum Plumbing Permit work. The same guide says projects on that list need a Minimum Permit application but no plan review.
Yes, on other items. Its residential rebates include up to $100 for a smart home water monitor that tracks water use and up to $250 for a WaterSense smart irrigation controller. Check the current program before buying.
Yes. Supply lines, shutoff valves, and the trap under a sink can be priced and handled on the same faucet visit.
From Running Toilet to Dry Floor
Do the pitcher count, then call
Measure the flush before anything else, and ring (602) 883-2787 with the number, the room, and roughly when the fixture went in.
Confirm the count, find the failure
Your pitcher count is checked against what the tank holds, and the failed part is identified; for a faucet, the maker and model are noted so the right cartridge can be sourced.
Prices before work
You see what the fix costs before anything is taken apart, with a replacement price alongside when a replacement is on the table.
Keep it or replace it
If the tank and bowl are sound, the failed part is replaced, and the toilet stays; a cracked or worn-out fixture gets a replacement that meets the table above.
Swap the part or set the fixture
Water is shut off at the fixture's valve, and then the part or fixture is installed with new supply lines where needed.
The tank is set to the volume it should hold
The fill valve is set so the tank stops at the level that gives the flush this toilet was built for, and your pitcher count is repeated once against the new setting so the number on the invoice is a measured one.
Serving Scottsdale From Our Phoenix Base
American Discount Plumbing is based in Phoenix and serves all of Scottsdale.
Every Service in Scottsdale
More Scottsdale pages, and the service pages they draw on:
Google Reviewers on Our Toilet and Faucet Work
Fixture jobs are part of the record our customers keep on Google.
Running Toilet or Dripping Faucet in Scottsdale? Call American Discount Plumbing
A toilet that runs all night or a faucet that drips all day shows up on the next water bill, and the price to stop it comes before any work begins.
Measure the flush before you shop for a toilet. In this city, the number usually argues against the purchase, and we are happy to make that argument.

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