Toilet & Faucet Replacement in Paradise Valley, AZ
Toilets & Faucets of Every Brand | Rebate Questions Answered | Christian, Family-Run | Google 5.0 Rated
An original 1980s toilet in a Paradise Valley bathroom, and the household wants to know who will pay toward the new one. Four separate water companies serve the Town and each answers that its own way, so the honest reply is often that nobody will, which moves the real question along to the one that stops more replacements here than money does: will the toilet you have chosen actually fit the floor you have?
Rough-in, hole count and deck size are what send a new fixture back to the store in this town, and all three are settled with a tape measure before anything is ordered. The rebate question is answered in the same conversation, off the name at the top of your bill.
AZ ROC #150707
Licensed, Bonded & Insured
Chair-Height Toilets Installed
Touchless Faucet Installs
Wax or Wax-Free Seals
WaterSense Models Supplied
Days and Hours
Monday to Saturday, 7 in the morning to 7 in the evening.Paying for the Job
Settle up with Zelle, a check, or cash. No cards.Discount Tiers
15% off for veterans and customers 55 or older; 10% off for seniors, first responders, and military members.Under $300
A service call totaling $300 or less is billed 10% lower.Voicemail Answered
Messages usually get a ring back within 10 to 15 minutes.No-Work Visit
A trip that ends with nothing done is $75. Any work we do wipes that fee out.AZ ROC #150707
Licensed, Bonded & Insured
Chair-Height Toilets Installed
Touchless Faucet Installs
Wax or Wax-Free Seals
WaterSense Models Supplied
Days and Hours
Monday to Saturday, 7 in the morning to 7 in the evening.Paying for the Job
Settle up with Zelle, a check, or cash. No cards.Discount Tiers
15% off for veterans and customers 55 or older; 10% off for seniors, first responders, and military members.Under $300
A service call totaling $300 or less is billed 10% lower.Voicemail Answered
Messages usually get a ring back within 10 to 15 minutes.No-Work Visit
A trip that ends with nothing done is $75. Any work we do wipes that fee out.Toilet and Faucet Calls From Paradise Valley Homes
“I hear the toilet tank filling in the middle of the night.”
A tank part has given up, and it is a part rather than a reason to replace the toilet.
Something inside the tank has stopped holding, and whichever of the two it is, the fix is a component fitted in the same visit and the china stays where it is. EPCOR's own figure is that a leaking toilet can waste hundreds of gallons of water every month, which is why it is worth booking early in the replacement conversation and not at the end of it.
“The faucet I ordered has one hole, and my sink has three.”
A deck plate question, settled before the old faucet comes off.
A single-hole faucet can cover a three-hole sink with a deck plate, and many faucets ship with one. A three-hole faucet cannot shrink to fit a single hole. We check the count and the spacing against the new faucet's spec sheet before anything is disconnected.
“The box mentions a 12-inch rough-in, and we have no idea what ours is.”
That one measurement decides whether the toilet in the box will sit where the old one sat, and you can take it yourself in two minutes.
Put the end of a tape on the finished wall behind the tank, keeping clear of the baseboard, and run it out to the middle of the two bolt caps at the floor. Twelve inches is the common answer; ten and fourteen both exist, and a house that reads ten will refuse a twelve-inch toilet no matter how good the price was. While the tape is out, count the holes in your sink deck as well, because a single-hole faucet covers three with a plate and a three-hole faucet covers one with nothing at all.
“We want a WaterSense toilet. Is there a rebate?”
That depends on who sends your water bill.
Look at the top of your water bill: it will name the City of Phoenix, the City of Scottsdale, EPCOR, or Berneil. The City of Phoenix publishes a toilet rebate, and the section below covers all four.
In Paradise Valley, Your Water Company Decides the Toilet Rebate
Paradise Valley does not run its own water utility. Depending on the address, a home here gets its water from Berneil Water Company, EPCOR, the City of Phoenix or the City of Scottsdale. Each sets its own conservation programs, so two neighbors replacing the same toilet can face different rules. Start with the company named on your water bill.
City of Phoenix water customers
Phoenix's program has offered up to $75 toward a new WaterSense toilet rated at 1.28 gallons a flush or lower. It is open to City of Phoenix water utility customers in single-family homes. The toilet being replaced has to use 3 gallons per flush or more; the new one has to be on the EPA's WaterSense list, and the application goes in online through myPHX311 within 60 days of the purchase, with a receipt, a photo of the new toilet in place, and a photo of the old one's flush rating. Funding runs while it lasts, so check the program before you buy.
The program's other limits
The program caps rebates at two toilets per premise.
Photograph the old toilet before it leaves
The flush rating on an older toilet is typically stamped inside the tank. Once we haul the old toilet away, that photo cannot be taken, so take it yourself before the visit.
City of Scottsdale and EPCOR customers
Scottsdale Water ran single-family toilet rebates from 1992 until 2023 and has since dropped them. EPCOR's Arizona conservation page offers customers a free kit with a low-flow showerhead and lists no toilet rebate; check with EPCOR before you buy. EPCOR's Paradise Valley district serves about 5,300 connections, so EPCOR is the answer for many Town addresses. Berneil customers should ask the company directly before buying a new toilet.
Why so many original toilets qualify
The EPA notes that toilets installed in 1994 or later flush at 1.6 gallons. Census estimates show about 58% of Paradise Valley housing was built before 1990. A home from that era may still have an original toilet that uses 3 gallons or more per flush, which is the one Phoenix's program is designed to replace. Swapping a 3-gallon toilet for a 1.28-gallon model cuts the water per flush by more than half, rebate or not, which is the case for replacing it on EPCOR, Scottsdale, or Berneil water too. Swapping two original toilets in the same house doubles that saving. The EPA puts a WaterSense model at 20 percent less water than the current federal standard of 1.6 gallons, so even a toilet from the 1990s has room to improve, though it will not pass Phoenix's old-toilet test.
Toilets and Faucets We Install in Paradise Valley
Toilet and faucet repairs and replacements, any brand, for kitchens, bathrooms, powder rooms and laundry rooms. Replacements go in the same spot as the old fixture.
Toilets
Repairs cover flappers, fill valves, flush handles, tank-to-bowl gaskets and supply lines. Replacements include standard and comfort-height models, one-piece and two-piece, set on a wax ring or a wax-free seal. A one-piece toilet has no seam between tank and bowl to clean around, while a two-piece model lets a cracked tank be replaced on its own. Before you shop, take the rough-in measurement from the finished wall (skip the baseboard) to the center of the floor bolts: 12 inches is the most common rough-in, but 10- and 14-inch rough-ins also exist.
Faucets
Kitchen, bath and laundry faucets, from a cartridge swap to a full replacement, including touchless, smart and voice-command models.
Before you buy a touchless faucet
Touchless models run on a battery pack or a plug-in adapter under the sink, so the cabinet needs room for it, and an adapter needs an outlet within reach.
From Water Bill to Set Toilet
Have two numbers ready
The rough-in off your own floor and the name at the top of your water bill. With those two on the table, (602) 883-2787 can tell you which models fit and whether a rebate exists at your address.
We look at what is there
Rough-in, shutoff valves, supply lines, and the condition of the floor or countertop around the fixture.
Model and receipt details
When you're replacing, we note the make and model the Phoenix application asks for.
Bolted down on the holes that were already there
The new toilet goes down on the existing bolt spacing with a fresh seal, level and without a shim under the front, and the make, model and itemized receipt end up together for anyone chasing a rebate.
Serving Paradise Valley From Our Phoenix Base
American Discount Plumbing is based in Phoenix and serves all of Paradise Valley.
What Pavel (Paul) Sorts Out Before a Paradise Valley Toilet Is Bought
Rebate and Fixture Questions for Town Homes
Still have a question? Call Pavel (Paul) directly and get a straight answer, no phone tree.
No. The Phoenix program requires customers to apply online, and the application is yours to send along with your receipt and photos.
To earn the WaterSense label, a tank-type toilet has to pass the same performance tests as standard toilets, flushability and waste removal among them, while using 1.28 gallons or less.
Probably not. Toilets installed from 1994 on use 1.6 gallons or less, and Phoenix's program requires the old toilet to use 3 gallons or more.
Renters in single-family homes can take part with a letter from the landlord authorizing the work, as long as the home is on City of Phoenix water.
Yes, when the new faucet fits the existing holes. A different hole count or spacing means work on the stone, which is for a countertop fabricator.
Either. We can supply a WaterSense-listed model, or install one you bought. Fixtures we supply come with a warranty; on a fixture you supply, our installation is warranted, and the fixture itself is not.
Every Service in Paradise Valley
Other pages for Paradise Valley, along with the service pages that go deeper:
Fixture and Plumbing Reviews on Google
Homeowners who called us about toilets and faucets have rated the visits on Google.
Replacing an Original Toilet in Paradise Valley? Call American Discount Plumbing
If an original toilet is on your list, call before you buy. The rebate rules turn on the old toilet, and the receipt, and both are easier to handle before the swap.
The toilet that arrives will sit on the bolt holes already in your floor because the tape was already on them before anyone opened a catalog.
Need a Plumber in Paradise Valley? Call American Discount Plumbing
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