Toilet Installation and Replacement in Phoenix
This page is for one job, lifting out the toilet you have and setting a new one in the same spot. What decides whether the model you picked will actually fit is a single measurement, and it is one you can take yourself before the box is ever opened.
The plumber who sets your new toilet and tests it is Pavel Farcas (Paul), owner of American Discount Plumbing, a family-owned Christian company. He has nearly four decades of plumbing behind him, and on this job that shows up in the small things: a flange that has to be right and a seal that has to hold.
AZ ROC Licensed #150707
Licensed, Bonded & Insured
All Toilet Brands
Old Toilet Hauled Away
Wax & Wax-Free Seals
Google 5.0 Rated
Hours
Monday to Saturday, seven to seven; Sundays off.Paying
We take checks, cash and Zelle.Senior and Vet Pricing
Veterans and the 55-and-up crowd get 15%; seniors, service members and first responders 10%.Bidet Seats
One can go on the new toilet; any outlet is work for an electrician you hire.Far-Out Homes
A single $75 travel fee is added past the 50-mile mark.Christian Ownership
Christian and family-owned since the start.AZ ROC Licensed #150707
Licensed, Bonded & Insured
All Toilet Brands
Old Toilet Hauled Away
Wax & Wax-Free Seals
Google 5.0 Rated
Hours
Monday to Saturday, seven to seven; Sundays off.Paying
We take checks, cash and Zelle.Senior and Vet Pricing
Veterans and the 55-and-up crowd get 15%; seniors, service members and first responders 10%.Bidet Seats
One can go on the new toilet; any outlet is work for an electrician you hire.Far-Out Homes
A single $75 travel fee is added past the 50-mile mark.Christian Ownership
Christian and family-owned since the start.Why People Replace a Toilet
“I bought a new toilet. Will it actually fit?”
One measurement decides that, and you can take it yourself in about a minute.
The number to find is the rough-in, the distance from the finished wall to the floor bolts. Kohler's buying guide says to measure from the wall itself, not the baseboard, and lists 12 inches as the most common size, with 10- and 14-inch rough-ins also sold. A 12-inch toilet on a 10-inch rough-in will not fit against the wall. Compare that number with the rough-in printed on the new toilet's box or spec sheet in advance. If the box is still sealed, a store return is the simple fix.
“Our toilet came with the house, and it uses a lot of water.”
The stamp in the porcelain tells you.
Lift the lid and look for a stamp in the porcelain that shows gallons per flush. EPA says older toilets can use as much as 6 gallons a flush, while a WaterSense model uses 1.28 or less.
“My mother has trouble getting up from the toilet.”
A taller bowl answers it.
A chair-height bowl sits higher than a standard one, and for someone with sore knees or hips, that height counts for as much as the brand.
What a Toilet Replacement With Us Includes
One thing a new toilet will not fix
“Every drain in the house is slow, and the toilet backs up too.”
That points past the toilet, to the drain line.
When tubs, sinks, and the toilet all drain slowly at once, the restriction is further down the line, and a new bowl sits on the same slow drain. Clearing a main drain is not work we do, so we will say so on the phone, before you spend money on a toilet that will not change it.
From the First Call to the First Flush
Start with the toilet you picked
Call (602) 883-2787. Say whether you already bought the toilet, and give us its model number if you did.
Measure and match
We confirm the rough-in and the clearances around the bowl, so the toilet you picked is known to fit.
Out with the old
The water is shut off, the tank and bowl are drained and the old toilet is lifted out.
Set and seal
The flange is checked, the new seal goes on, and the bowl is set level and bolted down.
Prove it
Several flushes, a dry base and a dry supply line before we call it done.
Serving Phoenix From Our Phoenix Base
American Discount Plumbing is based in Phoenix and serves all of Phoenix.
What a New Toilet Costs to Install in Phoenix
A toilet swap is priced once we have seen the flange, the shutoff and the toilet you picked, and that number is written down before work starts. Should the visit end with no toilet installed, the $75 service fee applies; it disappears once the installation proceeds.
Two Situations We Run Into on Toilet Swaps
American Discount Plumbing vs. the big national chains
A new floor that left the flange sitting low
New tile or a thicker floor goes in, and the old closet flange ends up below the finished surface.
A standard wax ring may not bridge that gap. A flange extender or a taller seal brings the connection up to the new floor, set before the new bowl goes down.
A shutoff valve that will not close
The small valve behind the toilet may not have been turned in years, and some no longer close when someone finally tries.
It gets tried before the old toilet comes up. If it has to be replaced, that happens before the new toilet goes on.
The City Incentive, the Room Around the Bowl and Scale in the Tank
The city's toilet incentive, and the photo to take first
The City of Phoenix has offered up to $75 from the city toward a labeled low-flow toilet of 1.28 gallons per flush or less, for single-family water customers, when the toilet it replaces uses 3 gallons or more. You apply yourself through myPHX311 with a printed receipt (handwritten ones are not accepted) dated within the last 60 days, a photo of the new toilet installed, and a photo of the old toilet's gallons-per-flush marking. Renters need a letter from the landlord approving the work, and the limit is two toilets per home. The city pays while funding lasts, so check the program at the time of installation, and photograph that marking before the old toilet leaves the house.
A toilet in a new spot
Moving a toilet means a new, larger drain, and we do not take that job on. A new toilet on the existing flange is the job this page covers, and our remodel plumbing page answers permit questions.
Clear floor around the toilet
The plumbing code Phoenix adopted wants at least 15 inches from the center of a toilet to a side wall or vanity, and 21 inches of clear space in front of it. A longer bowl eats into that front space, which is tight in a half bath with the door swinging in.
Scale in the tank
Scale from hard water builds on plumbing fixtures, the city's water report says, and in a toilet it lands on the fill valve and flapper. Both are replaceable parts, so scale there later does not mean another new toilet.
Four Choices to Make Before the Toilet Is Bought
01 Which toilet flushes best?
Start with the WaterSense label. EPA says labeled toilets are independently certified for both efficiency and performance, including tests of waste extraction and bowl cleaning, on 1.28 gallons or less. Among labeled models, pick one whose rough-in and bowl fit your room, since a strong flush does no good on a toilet that has to be shimmed out from the wall.
02 What height should it be?
The ADA standards, written for public restrooms, set the seat at 17 to 19 inches above the floor, measured to the top of the seat. At home, a quick test helps: sit on a kitchen chair you get up from easily and measure its seat height. The same standards place the toilet's center 16 to 18 inches from the side wall, a little more room than the 15-inch minimum in the plumbing code, which helps when grab bars are planned.
03 Round or elongated?
Kohler lists its round-front bowls at 25⅝ to 29¾ inches long and its elongated bowls at 28½ to 31⅝ inches. Elongated is roomier to sit on. Round-front leaves more of the 21 inches of clear floor in front of a small half bath.
04 Who buys the toilet?
You can buy it yourself and we will install it. On a toilet you supply, our installation is warranted and the toilet itself is not. A toilet we provide comes with a warranty.
Toilet Installation FAQs
Still have a question? Call Pavel (Paul) directly and get a straight answer, no phone tree.
EPA estimates that an average family replacing older toilets with efficient models cuts the water used for flushing by 20 to 60 percent, close to 13,000 gallons of water a year. The City of Phoenix puts it at about 10,000 gallons a year for each new toilet.
No. The city asks for paperwork and photos, not the name of whoever set the toilet, so installing it yourself or having us do it are both allowed.
A one-piece is cast as a single piece, making it easier to clean and leaving no tank-to-bowl joint to reseal later. A two-piece is a tank bolted to a bowl and is sold as the value choice.
Not always. A new base can be smaller or shaped differently, and a ring of unfinished floor or grout can show. If you are replacing flooring, have that done first so the new toilet sets on the finished floor.
If the toilet is already in your garage, it can go in as soon as the day you call.
No. We shut the water off and drain the tank and bowl ourselves. Clearing the floor and the path to the door helps.
What Our Phoenix Customers Say
What people wrote after other jobs in their bathrooms and kitchens is a fair guide to how a toilet swap with us goes.
Toilet Past Saving? Call American Discount Plumbing
A cracked tank can let go at any time, and a toilet in its box does nothing for the bathroom. Book the swap and the new one goes on the floor.
It goes down level on a fresh seal, and it gets flushed and flushed again until the base is still dry.
Need Toilet Installation and Replacement in Phoenix? Call American Discount Plumbing
A cracked tank can let go at any time, and a toilet in its box does nothing for the bathroom. Book the swap and the new one goes on the floor.
It goes down level on a fresh seal, and it gets flushed and flushed again until the base is still dry.
A real person answers, usually Pavel (Paul), with a fast callback and same-day help when it is urgent.
Request a Free Quote
No obligation. We will call you back fast.
Honest plumbing done right, across Phoenix and the Valley. That is the American Discount Plumbing difference.
